PRIVACY POLICY
We respect your right to privacy and hate spam as much as you do.
The goal of this policy is to make explicit, the information we gather on our customers and users,
how we will use it, and how we will not. This policy is, unfortunately, longer than we would like, but
we must unambiguously address all the relevant cases. We will try and keep the language simple and
direct as much as possible.
Our Privacy Commitment:
GreyCampus has never sold your information to someone else for advertising or made money by
showing you other people's ads, and we never will. This has been our approach since inception, and
we remain committed to it. This policy tells you the purpose and who we are, what information we
do collect from you, what we do with it, who can access it, and what you can do about it.
PURPOSE AND WHO WE ARE:
The purpose of this Privacy Policy is to describe how GreyCampus, Inc. and GreyCampus Edutech
Private Limited ("GreyCampus," "us,"; "we," or "our") collects, uses and shares information about you
through our online interfaces (e.g., websites and mobile applications) owned and controlled by us,
including www.greycampus.com (collectively referred to herein as the "Site"). Please read this notice
carefully to understand what we do. If you do not understand any aspects of our Privacy Policy,
please feel free to contact us at compliance@greycampus.com
GreyCampus is an Edtech firm with a principal place of business at II Floor, Block 1, My Home Hub,
HITEC City, Madhapur, Hyderabad - 500081. GreyCampus is both a data controller and a data
processor of all Personally Identifiable Information (defined below) collected via the site and of
certain Personally Identifiable Information collected from third parties.
This Privacy Policy covers information we collect from you through our Site. Some of our Site’s
functionality can be used without sharing any Personally Identifiable Information, though, for
features or services related to the Courses, Personally Identifiable Information is required. In order
to access certain features and benefits on our Site, you may need to submit, or we may collect
Personally Identifiable Information.
"Personally Identifiable Information" (i.e., information that can be used to identify you). Personally,
Identifiable Information can include information such as your name and email address, among other
things. If you reside or are located in the EEA, it can also include your IP address or device identifier.
You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit
to GreyCampus. Inaccurate information may affect your ability to use the Site, the information you
receive when using the Site, and our ability to contact you. For example, your email address should
be kept current because that is one of the primary manners in which we communicate with you.
WHAT INFORMATION DO WE COLLECT?
We collect information about you only if we need the information for some legitimate purpose.
GreyCampus will have information about you only if
(a) you have provided the information yourself,
(b) GreyCampus has automatically collected the information, or
(c) GreyCampus has obtained the information from a third party.
Information that you provide us
i. Account signup: When you sign up for an account to access one or more of our services, we ask for
information like your name, contact number, email address, company name and country to
complete the account signup process. You'll also be required to choose a unique username and a
password for accessing the created account.
ii. Event registrations and other form submissions: We record information that you submit when you
(i) register for any event, like webinars (ii) submit a form in order to download any brochure,
whitepaper, or other materials, (iv) participate in contests or respond to surveys, or (v) submit a
form to request customer support or to contact GreyCampus for any other purpose.
iii. Payment processing: When you buy something from us, we ask you to provide your name,
contact information, and credit card information or other payment account information. When you
submit your card information, we store the name and address of the cardholder, the expiry date and
the last four digits of the credit card number on secured servers of our Payment Gateway Service
Providers. Your credit card information is never stored in our system as it is processed by our
payment gateway partners which use encryption technologies while processing your information.
iv. Testimonials: When you authorize us to post testimonials about our products and services on
websites, we may include your name and other personal information in the testimonial. You will be
given an opportunity to review and approve the testimonial before we post it. If you wish to update
or delete your testimonial, you can contact us at compliance@greycampus.com
v. Interactions with GreyCampus: We may record, analyze and use your interactions with us,
including email, telephone, and chat conversations with our sales and customer support
professionals, for improving our interactions with you and other customers.
Information that we collect automatically
i. Information from browsers, devices and servers: When you visit our websites, we collect
information that web browsers, mobile devices and servers make available, such as the internet
protocol address, browser type, language preference, time zone, referring URL, date and time of
access, operating system, mobile device manufacturer or mobile network information. We include
these in our log files to understand more about visitors to our websites.
ii. Information from first-party cookies and tracking technologies: We use temporary and permanent
cookies to identify users of our services and to enhance user experience. We also use cookies,
beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation,
gather demographic information about visitors and users, understand campaign effectiveness and
for targeted visitor and user engagement by tracking your activities on our websites. You can learn
more about the cookies used on our websites on our Cookie Policy.
iii. Information from application logs and analytics: We collect information about your use of our
products, services, and applications from application logs and analytics tools, and use it to
understand how your use and needs can improve our products. This information includes clicks,
scrolls, features accessed, access time and frequency, errors generated, performance data, storage
utilized, user settings and configurations, and devices used to access and their locations.
Information that we collect from third parties
i. Affiliates: If someone has registered for any of our products or services through any of our
affiliates, the affiliate may have provided us with your name, email address, and other personal
information. You may contact us at compliance@greycampus.com to request that we remove your
information from our database. The information provided is used to create access to our platform.
ii. Information from our service providers: GreyCampus may receive information about you from
review sites if you comment on any review of our products and services, and from other third-party
service providers that we engage for marketing our products and services.
iii. Information from social media sites and other publicly available sources: When you interact or
engage with us on social media sites such as Facebook, LinkedIn, Twitter, Google+ and Instagram
through posts, comments, questions and other interactions, we may collect such publicly available
information to allow us to connect with you, improve our products, or better understand user
reactions and issues.
WHAT DO WE DO WITH THE INFORMATION?
used:
- To communicate with you (such as through email) about products that you have
downloaded and services that you have signed up for, changes to this Privacy Policy, changes
to the Terms of Service, or important notices; - To keep you posted on new products and services, upcoming events, offers, promotions and
other information that we think will be of interest to you; - To ask you to participate in surveys, or to solicit feedback on our products and services;
- To understand how users use our products and services, to monitor and prevent problems,
and to improve our products and services; - To provide customer support, and to analyze and improve our interactions with customers;
- To detect and prevent fraudulent transactions and other illegal activities, to report spam,
and to protect the rights and interests of GreyCampus, GreyCampus’ users, third parties and
the public; - To analyze trends, administer our websites, and track visitor navigations on our websites to
understand what visitors are looking for and to better help them; - To monitor and improve marketing campaigns and make suggestions relevant to the user.
Legal bases for collecting and using information
Legal processing bases applicable to GreyCampus:
If you are an individual from the European Economic Area (EEA), our legal basis for information
collection and use depends on the personal information concerned and the context in which we
collect it. Most of our information collection and processing activities are typically based on (i)
contractual necessity, (ii) one or more legitimate interests of GreyCampus or a third party that are
not overridden by your data protection interests, or (iii) your consent. Sometimes, we may be legally
required to collect your information or may need your personal information to protect your vital
interests or those of another person.
Withdrawal of consent: Where we rely on your consent as a legal basis, you have the right to
withdraw your consent at any time, but this will not affect any processing that has already taken
place.
Legitimate interests notice: Where we rely on legitimate interests as the legal basis and those
legitimate interests are not specified above, we will clearly explain to you what those legitimate
interests are at the time that we collect your information.
Your choice in information use
Opt-out of non-essential electronic communications: You may opt-out of receiving newsletters and
other non-essential messages by using the ‘unsubscribe function included in all such messages.
However, you will continue to receive notices and essential transactional emails.
Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so,
you may not be able to use certain features of the websites properly.
Optional information: You can choose not to provide optional profile information and can also
delete or change your optional profile information. You can always choose not to fill in non-
mandatory fields when you submit any form linked to our websites.
WHO CAN ACCESS THE INFORMATION:
GreyCampus solely has access to the information collected. We do not sell any personal information.
We share your information only in the ways that are described in this Privacy Policy, and only with
parties who adopt appropriate confidentiality and security measures.
Employees and independent contractors: Employees of GreyCampus have access to the information
mentioned above on a need-to-know basis. We require all employees to follow this Privacy Policy for
personal information that we share with them.
Third-party service providers: We may need to share your personal information and aggregated or
de-identified information with third-party service providers that we engage, such as marketing and
advertising partners, event organizers, web analytics providers and payment processors. These
service providers are authorized to use your personal information only as necessary to provide these
services to us.
Partners: We may share your personal information with our authorized partner in your region, solely
for the purpose of contacting you about products or services that you have signed up for. We will
give you an option to opt-out of continuing to work with that partner.
Who might GreyCampus share your information with?
GreyCampus may share your personal information with third parties, either because you have
consented to allow us to do so or for legal reasons. For example, we may share your personal
information with:
- accreditation & examination bodies (like PMI, PeopleCert, Axelos) to provide pre-
examination, examination and post-examination services. - third parties who provide shipping or publishing services because you have purchased goods or services
Other reasons GreyCampus may share your personal information with a third party
Disclosures in compliance with legal obligations:
We may be required by law to preserve or disclose your personal information and service data to
comply with any applicable law, regulation, legal process or governmental request, including to meet
national security requirements.
Enforcement of our rights:
We may disclose personal information and service data to a third party if we believe that such
disclosure is necessary for preventing fraud, investigating any suspected illegal activity, enforcing our
agreements or policies, or protecting the safety of our users.
Business Transfers:
We do not intend to sell our business. However, in the unlikely event that we sell our business or get
acquired or merged, we will notify you via email or through a prominent notice on our website of
any change in ownership or in the use of your personal information and service data. We will also
notify you about any choices you may have regarding your personal information and service data.
WHAT ARE YOUR RIGHTS?
If you are in the European Economic Area (EEA), you have the following rights with respect to
information that GreyCampus holds about you. GreyCampus undertakes to provide you with the
same rights no matter where you choose to live.
Below are the rights that you have under law, and what GreyCampus does to protect those rights:
| You're right | What GreyCampus does to protect your rights |
| The right to be informed | GreyCampus is publishing this Privacy Notice to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data. |
| The right to access | The right to be informed GreyCampus is publishing this Privacy Policy to keep you informed as to what we do with your personal information. We strive to be transparent about how we use your data. The right to access You have the right to access your information. Please contact GreyCampus Data Protection Officer at compliance@greycampus.com if you wish to access the personal information GreyCampus holds about you. |
| The right to rectification | The right to rectification If the information GreyCampus holds about you is inaccurate or not complete, you have the right to ask us to rectify it. If that data has been passed to a third party with your consent or for legal reasons, then we must also ask them to rectify the data. Please contact our Data Protection Officer if you need us to rectify your information: compliance@greycampus.com |
| The right to erasure | This is sometimes called ‘the right to be forgotten. If you want GreyCampus to erase all your personal data and we do not have a legal reason to continue to process and hold it, please contact our Data Protection Officer: compliance@greycampus.com |
| The right to restrict processing | You have the right to ask GreyCampus to restrict how we process your data. This means We are permitted to store the data but not further process it. We keep just enough data to make sure we respect your request in the future. If you want us to restrict the processing of your data, please contact our Data Protection Officer: compliance@greycampus.com |
| The right to data portability | GreyCampus must allow you to obtain and reuse your personal data for your own purposes across services in a safe and secure way without this affecting the usability of your data. Please contact our Data Protection Officer if you want information on how to port your data elsewhere: compliance@greycampus.com. This right only applies to personal data that you have provided to us as the Data Controller. The data must be held by us by consent or for the performance of a contract. |
| The right to object | You have the right to object to GreyCampus processing your data even if it is based on Our legitimate interests, the exercise of official authority, direct marketing (including data aggregation), and processing for the purposeless of statistics. If you wish to object please contact our Data Protection Officer: compliance@greycampus.com |
| The right to withdraw consent | If you have given us your consent to process your data but change your mind later, you have the right to withdraw your consent at any time, and GreyCampus must stop processing your data. If you want to withdraw your consent, please contact our Data Protection Officer: compliance@greycampus.com |
| The right to complain to a Supervisory Authority | You have the right to complain to the authority if you feel that GreyCampus has not responded to your requests to solve a problem. |
HOW LONG WILL WE KEEP MY PERSONAL INFORMATION?
We only collect the information that we actually need. Some of that is information that you actively
give us when you sign up for an account, register for an event, ask for customer support, or buy
something from us. We store your name and contact information.
We will keep your personal information:
- For as long as required by law
- Until we no longer have a valid reason for keeping it
- Until you request us to stop using it.
We may keep just enough of your personal information to ensure that we comply with your requests
not use your personal information or comply with your right to erasure. For example, we must keep
your request to be erased even if it includes your personal data until such time as you are no longer
our customer.
If you have questions about our Data Retention Policy, we can provide you a copy. Please contact
compliance@greycampus.com.
What if you chose not to give your personal information?
If the personal information is necessary in order to supply products or services to you under a
contract between you and GreyCampus, then we will not enter into that contract or provide the
services or goods if you do not give us your personal information.
Other Details
Children’s personal information
Our products and services are not directed to individuals under 16. GreyCampus does not knowingly
collect personal information from children who are under 16 years of age. If we become aware that
a child under 16 has provided us with personal information, we will take steps to delete such
information. If you believe that a child under 16 years has provided personal information to us,
please write to compliance@greycampus.com with the details, and we will take the necessary steps
to delete the information we hold about that child.
How secure is your information
At GreyCampus, we take data security very seriously. We have taken steps to implement appropriate
administrative, technical & physical safeguards to prevent unauthorized access, use, modification,
disclosure or destruction of the information you entrust to us. If you have any concerns regarding
the security of your data, we encourage you to write to us at compliance@greycampus.com with any
questions.
Data Protection Officer
We have appointed a Data Protection Officer to oversee our management of your personal
information in accordance with this Privacy Policy. If you have any questions or concerns about our
privacy practices with respect to your personal information, you can reach out to our Data
Protection Officer by sending an email to compliance@greycampus.com or by writing to Data
Protection Officer, GreyCampus Edutech Pvt. Ltd, II Floor, Block 1, My Home Hub, HITEC City,
Madhapur, Hyderabad – 500081, India.
Do Not Track (DNT) requests
Some internet browsers have enabled 'Do Not Track (DNT) features, which send out a signal (called
the DNT signal) to the websites that you visit indicating that you don't wish to be tracked. Currently,
there is no standard that governs what websites can or should do when they receive these signals.
For now, we do not take action in response to these signals.
Course Content
Course content for all the online study programs is provided for the purpose of education and
guidance only. The course content is regularly reviewed and is subjected to change without notice.
GreyCampus reserves the right to modify training content without notice.
Copyright information
You can electronically copy or take print of the website pages if it is being used for personal use only.
GreyCampus holds the copyright to all the material on this website unless otherwise indicated. The
written permission of the copyright holder must be obtained for any use of this material other than
for purposes permitted by law.
Personal Information Policy
You can contact us if you notice that the information we are holding is incorrect or incomplete.
Please send us a mail to sales@greycampus.com
Image and Video Capture
Any images captured during events organized and hosted by GreyCampus should not be misused.
That includes pictures of GreyCampus staff and training participants. If you enrol in a GreyCampus
course your picture may also be featured in photos or videos of the GreyCampus classes.
External links on our websites
Some pages of our websites may contain links to websites that are not linked to this Privacy Policy. If
you submit your personal information to any of these third-party sites, your personal information is
governed by their privacy policies. As a safety measure, we recommend that you not share any
personal information with these third parties unless you've checked their privacy policies and
assured yourself of their privacy practices.
Blogs and forums
We offer publicly accessible blogs and resources on our websites. Please be aware that any
information you provide on these blogs and forums may be used to contact you with unsolicited
messages. We urge you to be cautious in disclosing personal information in our blogs and forums.
GreyCampus is not responsible for the personal information you elect to disclose publicly. Your posts
and certain profile information may remain even after you terminate your account with
GreyCampus. To request the removal of your information from our blogs and forums, you can
contact us at compliance@greycampus.com
Social media widgets
Our websites include social media widgets such as Facebook "like"; buttons and Twitter "tweet" buttons that let you share articles and other information. These widgets may collect information
such as your IP address and the pages you navigate in the website and may set a cookie to enable
the widgets to function properly. Your interactions with these widgets are governed by the privacy
policies of the companies providing them.
Compliance with this Privacy Policy
We make every effort, including periodic reviews, to ensure that the personal information you
provide is used in conformity with this Privacy Policy. If you have any concerns about our adherence
to this Privacy Policy or the manner in which your personal information is used, kindly write to us at
compliance@greycampus.com. We'll contact you, and if required, coordinate with the appropriate
regulatory authorities to effectively address your concerns.
Notification of changes
We may modify the Privacy Policy at any time, you are requested to check
https://www.greycampus.com/privacy-policy periodically to understand how your personal
information is used.