ITIL Best Management Practises

ITIL is part of a portfolio of best practise publications (known collectively as Best Management practise or BMP) aimed at helping organizations and individuals to manage projects, programmes and services consistently and effectively. ITIL can be used in harmony with other BMP products and international or internal organization standards. Where appropriate, BMP guidance is supported by a qualification scheme and accredited training and consultancy services. All BMP guidance is intended to be tailored for use by individual organizations.

BMP (Best Management Practise) publications include:

Management of Portfolios (M0P)

TM Portfolio management concerns the twin issues of how to do the ‘right’ projects and programmes in the context of the organizations strategic objectives as well as of how to do them ‘correctly’ in terms of achieving efficient delivery and benefits at a collective level.Mop encompasses consideration of the principles upon which effective portfolio management is based; the key practises in the portfolio definition and delivery cycles, including examples of how they have been applied in real life and guidance on how to implement portfolio management and sustain progress in a wide variety of organizations.

Office of Government Commerce (2011) Management of Portfolios. TSO, London.

Management of Risk (M o R@) Moor this offers an effective framework for taking informed decisions about the risks that affect performance objectives. The framework allows organizations to assess risk accurately (selecting the correct responses to the threats and opportunities created by uncertainty) and thereby improve their service delivery.

Office of Government Commerce (2010) Management of Risk: Guidance for Practitioners.TSO, London.

Management of Value (M0VTM) Mov provides a cross sector and universally applicable guide on how to maximize value in a way that takes account of organizations priorities, differing stakeholder needs while at the same time, uses resources as efficiently and effectively as possible. It will help organizations to put in place effective methods to deliver enhanced value across their portfolio, programmes, projects and operational activities to meet the challenges of ever-more competitive and resource-constrainedenvironments.

Office of Government Commerce (2010) Management of Value. TSO, London.

Managing Successful Programmes (MSP®) MSP provides a framework to enable the achievement of high quality change outcomes and benefits that fundamentally affect the way in which organizations work. One of the core themes in MSP is that a programme must add more value than that provided by the sum of its constituent project and major activities.

Cabinet Office (2011) Managing successful Programmes. TSO, London.

Managing Successful Projects with PRINCE2®. PRINCE2 (Projects IN Controlled Environments, V2) is a structured method to help effective project management via clearly defined products. Key themes that feature throughout PRINCE2 are the dependence on a viable business case confirming the delivery of measurable benefits that are aligned to an organizations objectives and strategies while ensuring the management of risks, costs and quality.

Office of Government Commerce (2009) Managing Successful Projects with PRINCE2. TSO,London.

Portfolio, Programme and Project Offices (P30®) P30 provides universally applicable guidance, including principles, processes and techniques to successfully establish, develop and maintain appropriate support structures. These structures will facilitate delivery of business objectives (portfolios), programmes and projects within time, cost, quality and other organizational constraints.